We have been in business for 6 years and we have very loyal customers and great dogs. We need to implement new requirements for new customers because we have become very busy and our time is very valuable.
1. Please make sure you have exhausted all your other alternatives to board your dog(s) ex. family watching your dog or house/pet sitter.
2. Contact me by text (607)898-5916 or email Tambernhardt@gmail.com to check for availability. In order to check my reservation book for availability, I need drop off and pick up dates.
3. Once I have responded that I have avaiability, I will require that you make an appointment to our facility. The appointment will include filling out paperwork and putting a nonrefundable deposit down.
The deposit will be half of your total bill. Pay either cash or check.
4. First time customers will be charge $5 extra a night. 1 dog a night $30/ 2 dogs a night $50. Once your dog stays one time and we get to know your dog, you will be charged the regular rate: 1 dog a night $25/ 2 dogs a night $45 a night.
*We can no longer accomodate last minute for new customers*
-Bring a copy of shot records
-Be on time or text if you are running late
-Be prepared to let us know the time you will be dropping off and picking up.
Drop off/Pick up hours
Monday-Friday 7:00-10:00 am
Saturday 7:00-10:00 am
Sunday 4:00-6:00 pm
*If you have issues with our hours, please do not ask us to come outside of our hours. You will need to find a friend or family memeber to drop off or pick up your dog during our hours.
*Please be on time or let us know you will be late
*Please have your dog on a leash
*Bring dog food plus a little extra just in case something happens and your dog needs to stay an extra day
*you can bring a bed or blanket ( please understand the bed or blanket may not look the same when you pick up)
We can not board dog(s) that are human aggressive. If your dog is human aggressive, you should look for a boarding facility that has indoor/outdoor kennels.
*If we decide your dog is human aggressive or destroys our property,we reserve the right to charge double payable upon pick up.
*If your dog is out of control and destroys our kennel doors, we reserve the right to charge double, payable upon pick up.
Spotted Zoo Pet Hotel
515 Old Stage Rd
Groton, NY 13073
(607)898-5916 Text prefered
Email Tammie at:
Monday - Friday
7:00 AM - 10:00 AM
4:00 PM - 6:00 PM
7:00 AM - 10:00 AM Only
4:00 PM - 6:00 PM Only